Cybernet is an AI-first company enabling financial organizations to hire digital employees for customer interactions. Our human-like AI voice agents handle millions of calls for BFSI and Telcos
Текущее состояние
$0.6M ARR - 2022; $2M ARR - 2023; $5M ARR - 2024
operates in 5 countries
cooperation with all major BFSI & Telecom companies in Central Asia
Проблема или Возможность
Traditional call centers recover only 50-75% of early delinquent debts, have lower NPS, and cost 10x more.
High number of customer complaints due to poor communication in difficult cases.
Low conversion rates in telemarketing, with typical sales conversion as low as 4%.
Long waiting times and high costs in customer service.
Решение (Продукт или Услуга)
- AI Soft-Collection: Our bot politely collects overdue loans, achieving an 88% monthly recovery rate for early delinquent debts, compared to 50-75% with traditional call centers. It reduces complaints 10x by maintaining respectful, constructive dialogue in all cases.
- AI Telemarketing: The bot handles 100% of remote sales and customer interactions. For a leading telecom company, it increased sales conversion from 4% to 18%.
- AI Customer Service Bot: It eliminates waiting times, answers 60-80% of queries, and performs biometric ID, reducing costs by 5-7x.
- AI NPS Survey
Бизнес-модель
1. We come to banks or finance companies with turnkey voice assistances that inposible to distinguish from real humans
2. Give 1 month free trial period to check and compare conversion rate with traditional contact center
3. Sign a contract - SaaS subscription depending on number of succesful calls
Прохождение Инкубационных/Акселерационных программ